Setup
Connect your tools to start capturing customer intelligence automatically.
1. OpenPhone
Auto-import call transcripts when calls end. Every call gets analyzed by Claude and saved to your history.
Webhook URL
/api/webhooks/openphoneSetup Instructions
- In OpenPhone: Settings → Integrations → Webhooks
- Click Add webhook
- Paste the URL above
- Select Call Completed event
- Click Save
2. Fathom
Auto-import meeting transcripts when video calls end. Works with Zoom, Google Meet, and Teams.
Webhook URL
/api/webhooks/fathomSetup Instructions
- In Fathom: Settings → Integrations → Webhooks
- Paste the URL above
- Click Save
3. Calendly
Set up a recurring customer call. No agenda. Just listen.
Suggested Call Description
20 minutes. No agenda. One question: walk me through how you used [your product] this week. Your feedback directly shapes what we build.
Recommended Cadence
Week 15 calls
Ongoing3 calls minimum
Monthly1 deep dive
4. Customer Slack
A private channel for your best customers. Direct line to you, not support.
Invite Message
Hey [Name] — starting a private channel for our best customers. Direct line to me, not support. First look at what we're building. Join here: [link]
Suggested Channel Structure
#updates#feedback#[customer-name]